Emails to borrowers with same name
Posted: Fri Oct 26, 2012 9:09 am
A few months back I received this feedback from you regarding DVD/Bookpedia:
The name displays correctly in the databased (borrowed by), but the outgoing emails show that it is going to someone else. Can this be corrected easily?
Thanks!
It seems that the email/name issue is more complicated than this, as I have had multiple mistaken emails sent to borrowers with either the same first name (different last name) or the same last name (different first name).The address book record identifiers are not the same on the iPhone/iPad as they are on the Mac, even though the contacts might be synced from the same database. The beta version of 5.1.2 that will be released soon has been updated to find out the necessary email address for emailing a borrower by using the full name of the borrower and looking him up on the address book. Not ideal as this might cause an issue if you have more than one person with the same full name, but hopefully this is not the case. It also limited to people and will not send email to corporations as the search is limited to that available in borrowed by.
The name displays correctly in the databased (borrowed by), but the outgoing emails show that it is going to someone else. Can this be corrected easily?
Thanks!